Delivery & Shipping Info
When placing you order at checkout, make sure to provide accurate address and postcode information to prevent any errors or delays with delivery of your order. Odara Mineral Beauty cannot be held responsible for any mistakes made once checkout is complete.
On checkout, you have several delivery options and fees to choose from and each quoted is accurately calculated at today’s current rate and dependent on delivery location. Please note that these may vary slightly depending on weight of parcel (in extreme cases).
Delivery charge options are as follows:
United Kingdom (UK) standard service – 3-5 working days at £3.75; recorded priority service – 3-5 working days at £6.50; FREE UK shipping – only when made available by Odara Mineral Beauty.
Republic of Ireland (ROI) & Europe standard service – 7-10 working days at £5.70; recorded standard service – 7-10 working days at £11.70.
International (Rest of World) standard service – 10-14 working days at £15.00; international signed for – 10-14 working days at £21.00.
Please note that delivery times are a guide only. Odara Mineral Beauty cannot be help responsible for any orders that arrive later than expected, however, we endeavour to ensure all steps are taken for your purchase to arrive within the allocated time.
We aim to dispatch any UK mainland orders received by 12 noon, Monday to Friday (excluding bank holidays), the same day. We aim to dispatch any UK mainland orders received after 12 noon will be on the next business day. Please allow one additional day for deliveries to off-shore islands, including Scottish Highlands & Islands, Northern Ireland, Isle of Man & Channel Islands. Orders for Standard Delivery will generally be dispatched within 2 to 3 business days of receipt of your placed order and payment.
All orders are processed and dispatched on business days only (Monday through Friday, excluding bank holidays).
We will take all reasonable care to deliver to the address provided. However we will not be liable for non-delivery or missed delivery as a result of incorrect data entry or other elements outwith our control.
Not all orders placed require a signature on delivery. Only Recorded Priority Service and International Signed For options require a signature on delivery. It is the responsibility of the customer to inform the courier company of an alternative collection should anyone not be available at the provided address to sign for your parcel.
Any times or dates stated on our Site for delivery are estimates only. Odara Mineral Beauty will make all reasonable effort to deliver goods to you within the time specified, but does not accept liability for any failure to deliver within that time.